Customer Experience Advisors, LLC

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Overview

Overview

Sales Building through Operational Excellence, Superior Customer Experience and Effective Customer Contact

  • Building sales by deep discounting works great for the big corporations with massive buying power, vertical integration and huge distribution networks.
  • Small business has the edge in providing an exceptional customer experience and day-to-day operational excellence, delivering value without discounting.
  • Slick mass market media campaigns give the advantage to the multinationals with Madison Avenue admen and huge budgets for national advertising campaigns.
  • Sensible, effective direct customer contact through targeted advertising, encouraging word of mouth referrals and personal networking are where the small business has the advantage, leveraging personal contact to get the most from advertising dollars.

 

  • With a background working for both large and small businesses, we can show you how to leverage the advantages of quick decision-making, personal contact and personal passion for the business.
  • We’ll teach you to build winning teams, achieve true operational excellence, offer your customers an exceptional customer experience instead of lackluster customer service and target new customers with pinpoint precision. 
  • From effective training, to implementing consistent systems, to social networking, we’ll show you the secret strategies of the corporate giants that can work for you and help you do the things the big players can’t even better. 

Recent Posts

  • Try having your business mystery shopped: Free!
  • To script or not to script?
  • Is your company mobile friendly?
  • Questions to help you grow your business
  • Start with the simplest things

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    About Customer Service Advisors, LLC

    About Customer Experience Advisors, LLC Customer Experience Advisors, LLC, are fanatical about helping local small business maximize return on investment by leveraging their advantages while learning everything they can from the examples of large corporations. Past clients have included Fortune 500 companies, major regional and money center banks, luxury auto manufacturers and major oil companies.

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    Customer Experience Advisors, LLC

    1302 Waugh Dr, Unit 145, Houston, TX 77019

    Phone:(409)515-3821

    E-mail:tomhanna@tom-hanna.com

    Website:http://tom-hanna.com

    © 2001-2015 Tom Hanna and Customer Experience Advisors, LLC
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