Knowing what your competitors are doing can be invaluable to your business. There are three problems with gathering this extremely useful information: recognition, time and expertise. Walking into the competitors establishment is probably not a good option for most small business owners and managers, especially to do the kind of information gathering work that’s needed. Even if being recognized weren’t an issue, do you really have the time to spare? Finally, though a quick trip through the competitor shop is likely to give you some useful information, an expertly designed monitoring program can do far more. Here are just a few of the things we can help you track:
- Competitor Pricing
- New products and services
- Customer service
- Competitor reviews and testimonials
- Facility comparisons
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